We hope you love your purchase, but understand returns are sometimes necessary. If an item does not work for you, your item(s) must be in the same condition that you received. Items must be unworn, unwashed, and smoke, deodorant, & perfume free with original tags attached. We only issue store credit for returns. We have the right to refuse a return if these conditions are not met.
If you would like to exchange an item, it must meet the same requirements of a return.
The following items are final sale and cannot be returned:
- Sale Items
- Hats / Hair Accessories
- Any item purchased with discount code / promotion
ITEMS MUST BE RETURNED WITHIN 10 DAYS OF PURCHASE. No exceptions.
If your item was shipped, returns need to be sent back within 10 days of the item(s) being delivered to you. **We will use the date from the USPS tracking information link provided at time of shipment.** After 10 days, we are not able to accept the return. The customer is responsible for shipping the return. We do not provide return labels. Please send returns to:
Twisted Willow Boutique
562 E Harrison St.
Republic, MO 65738
You can always contact us for any return question at firstname.lastname@example.org.
Refunds will not be given to original payment method. Store credit will be given for returned items.